Make Home CanadaImmigration & Canadian Visa Case Study
A complete immigration portal presenting visa eligibility check paths, document storage, and corporate lead triggers.
Project Overview
Make Home Canada required a visa consultancy portal to display immigration packages, check score eligibilities, and collect secure leads.
The client's primary objective was to reduce call center volume by digitizing application tracking and document uploading.
Business Goals & Requirements
- Create an online calendar booking system for visa consultants
- Develop an eligibility check page linking direct to visa program criteria
- Enable secure digital document uploads via text links and email
- Build a client database of profiles for future immigration updates
Our Approach & Solutions
- 01
Interactive Booking System
Designed an option-rich booking process allowing clients to select services, dates, and locations.
- 02
Live Program Eligibility Tracker
Constructed calculation fields letting clients check points profiles (Express Entry, PNP) in real-time.
- 03
Integrated Secure Uploads
Connected secure document buckets letting customers upload files directly on their phones.
- 04
Automated Maintenance Triggers
Programmed cron-based emails to alert clients when program deadlines or draw results occur.
Project Details
Goal-Oriented Outcomes & Business Impact
50% Call Center Reduction
Customers shifted to online booking and status checks.
80% Faster Visa Processing
Digital text payments cut waiting times for document pick-up.
35% Repeat Advisory Hike
Automated points alerts effectively drove customers back to advisors.
4.8/5 Booking Rating
Exceptional user feedback regarding mobile booking ease.
15k+ Visa Records
Secure storage of history profiles for future visa draws.
Key Features Implemented
Website Preview
A detailed visual walk-through of the interface across multiple viewpoints.
Our service desks are much quieter, and consultants can allocate work efficiently. The client tracking tool has been a massive hit.Operations Director, Make Home Canada
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