Milestones AcademyPre-School & Daycare Case Study
An approachable pre-school and daycare portal detailing curricula, admission processes, and class coordinates.
Project Overview
Milestones Academy operates multiple early education campuses. They required a website that lets parents check admissions guidelines and view classroom profiles.
The client's primary objective was to reduce call center volume by digitizing enrollment forms and program updates.
Business Goals & Requirements
- Create an online calendar booking system for parent tours
- Develop a program guidelines page linking direct to classroom descriptions
- Enable digital tuition payments via text links and email
- Build a client database of children profiles for future admissions calls
Our Approach & Solutions
- 01
Interactive Booking System
Designed an option-rich booking process allowing clients to select services, dates, and locations.
- 02
Live Program Guidelines Directory
Constructed search fields letting parents check curriculum stages (Infants, Toddlers, Pre-K) in real-time.
- 03
Integrated Mobile Billing
Connected SMS messaging with payment links, allowing parents to pay application fees directly on their phones.
- 04
Automated Admission Triggers
Programmed cron-based emails to alert parents when registration dates or program quotas are updated.
Project Details
Goal-Oriented Outcomes & Business Impact
50% Call Center Reduction
Parents shifted to online booking and admissions checks.
80% Faster Invoice Payments
Digital text payments cut waiting times for tuition collection.
35% Repeat Advisory Hike
Automated admissions alerts effectively drove parents back to enrollment.
4.8/5 Booking Rating
Exceptional user feedback regarding mobile booking ease.
15k+ Student Records
Secure storage of children profiles for future admission calls.
Key Features Implemented
Website Preview
A detailed visual walk-through of the interface across multiple viewpoints.
Our registration desks are much quieter, and teachers can allocate classes efficiently. The parent tracking tool has been a massive hit.Founder, Milestones Academy
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