The AgexAgriculture Exports Case Study
A corporate bulk export portal displaying agriculture catalogs, trade compliances, and bulk inquiry routes.
Project Overview
The Agex runs multiple international agricultural distribution networks. They requested a website that lets buyers check produce availability and place bulk container inquiries.
The client's primary objective was to reduce call center volume by digitizing trade catalog listings and invoicing.
Business Goals & Requirements
- Create an online catalog booking system for container distribution
- Develop a product specification directory for target imports
- Enable digital trade invoice payments via text links and email
- Build a client database of purchase histories for repeat orders
Our Approach & Solutions
- 01
Interactive Booking System
Designed an option-rich booking process allowing clients to select services, dates, and locations.
- 02
Live Product Specifications Directory
Constructed search fields letting clients check logistics stages (Customs, Port, Shipping) in real-time.
- 03
Integrated Mobile Billing
Connected SMS messaging with payment links, allowing customers to pay for invoices directly on their phones.
- 04
Automated Shipping Triggers
Programmed cron-based emails to alert clients when seasonal crops or pricing catalogs are updated.
Project Details
Goal-Oriented Outcomes & Business Impact
50% Call Center Reduction
Customers shifted to online booking and status checks.
80% Faster Invoice Payments
Digital text payments cut waiting times for vehicle pick-up.
35% Repeat Servicing Hike
Automated oil alerts effectively drove customers back to garages.
4.8/5 Booking Rating
Exceptional user feedback regarding mobile booking ease.
15k+ Vehicle Records
Secure storage of history profiles for future service calls.
Key Features Implemented
Website Preview
A detailed visual walk-through of the interface across multiple viewpoints.
Our service desks are much quieter, and logistics teams can allocate shipments efficiently. The client tracking tool has been a massive hit.Founder, The Agex
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